Privacy Policy
Last updated: July 2026
Toolvo Drills Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect and process personal data in line with the UK GDPR and the Data Protection Act 2018.
1. Data we collect
Name, delivery address, email, phone number, order history, and technical data (IP, browser, device) when you visit our website.
2. How we use it
To process orders, deliver products, handle returns, send order updates, and — with your consent — marketing emails you can unsubscribe from at any time.
3. Sharing
We share data only with couriers (Royal Mail, DPD, Evri), payment providers (Stripe), and analytics providers. We never sell your data.
4. Your rights
You can request access, correction, deletion or portability of your data by emailing privacy@toolvodrills.co.uk. You may also complain to the ICO (ico.org.uk).
5. Retention
Order records are kept for 6 years to comply with UK tax law. Marketing data is kept until you unsubscribe.
6. Contact
Toolvo Drills Ltd, 49 Birmingham Rd, Sutton Coldfield, West Midlands B72 1QF.